Paradigm Lighthouse Refunds, Returns, and Privacy policies (updated 9-23-23)
Returns & Refunds
Our refund and returns policy lasts 30 days. If 30 days have passed since delivery of your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. To return your product, you should mail your product to P.O. Box 48, Freeport, FL 32439. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact us at Paul@ParadigmLighthouse.com for questions related to refunds and returns.
Paradigm Lighthouse maintains only the information you provide us on our contact form: your name, email, shipping address and phone number. We do not sell our list or share your information with anyone.